Mcnaintv.com Satisfaction Guarantee and Return Policy
Your satisfaction is our goal; every product we sell is backed by the manufacturer's warranty as well as mcnaintv.com’s satisfaction guarantee for most products. All sales are final. However, if you discover concealed damage, and report such damage within three days of delivery or pick-up of merchandise that you have purchased, we may provide you with a refund, at our discretion. A return will only be accepted on undamaged products with all original packaging, accessories and the original sales receipt. We will then exchange the product or issue a refund, provided that the merchandise is in the same condition, as when purchased, a MINIMUM 15% re-stocking fee will apply. No exchanges or refund on defective merchandise 30 days after purchase date, however all products we sell have a manufacture warranty. No refund or exchange on products purchased for commercial use. Return shipping costs are the responsibility of the customer. In the event item was offered free shipping, the original shipping charges and handling fees, for the returned item(s), will be deducted from the refund. If the item is refused and returned to mcnaintv.com any return freight costs will also be deducted from the refund. Headphones, and Bluetooth headsets cannot be returned or exchanged for hygiene reasons.
Please note that desktop and laptop computers, tablets, televisions, projectors, digital cameras, camcorders may be returned within 7 days of the original purchase date. Returns must be in a "new" resalable condition, including all manuals, components and accessories, and in the manufacturer’s original packaging.
Terms and Conditions
SHIPPING: If McNain Tv and Electronics has your product(s) in stock, we will email you a shipping notice confirming that the items have shipped and are en-route to you; that notice is our acceptance of your order. In-stock orders (excluding scheduled delivery items) normally ship within 2 business days of placing your order. Out-of-stock orders will ship once the item is back in stock. We will send you the shipping notice once the item is back in stock and has been shipped.
You may contact us at:
McNain Tv & Electronics,
RR 3, Highway 8,
Mitchell, ON
N0K 1N0
We reserve the right to limit quantities available for sale or sold.
We reserve the right at any time to reject, correct, cancel or terminate any order for any reason whatsoever. If the price of any product you order was incorrectly displayed on our Web Site, we will provide you with an opportunity to place an order at the correct price.
We rely on the information you provide through the Web Site, including registration information (name and email address), payment information (credit card numbers and expiration dates), and transaction-related information, which must be true, accurate, current and complete. You will be solely responsible and liable for any and all loss, damage, and additional costs that you, we or any other person may incur as a result of your submission of any false, incorrect or incomplete information or your failure to update your registration information and payment information within 30 days of any change.
